About Us
About Us

90+ Years in Business Helping Clients in PA, NY, OH, and NC Buy Quality Insurance

Since 1930, TL Robertson Insurance Agency has been serving clients throughout PA, NY, OH, and NC. We have formed robust relationships with both the clients we proudly represent and some of the top-rated insurance carriers in the industry.

Benefit from TL Robertson’s Independent Agency Structure

An independent agency like TL Robertson means that we aren’t assigning you to any particular companies so that we can hit a quota. When we negotiate insurance quotes on your behalf, we are doing so in your best interest. In even simpler terms: Best Coverage For You + Best Price for You = Best Company for You. Check our math… Many insurance agencies are putting their customers with companies just because the insurance carriers keep looking over that agency’s shoulder.

This combination of insurance carrier access, broker representation, and the specialized level of customer service you experience working with the TL Robertson team makes us the ideal choice. (in our humble opinion of course)

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The Personal and Business Insurance Solutions We Can Help You with Are Extensive

Over our nine decades in business our desire to serve the broadest possible insurance needs has led to TL Robertson Insurance Agency developing specialties helping clients acquire a diverse range of insurance solutions. Examples include personal property and casualty insurance, business insurance, personal life and health coverage, and more. While we do not offer every coverage type in the world, it may seem as though we do thanks to the expansive suite of solutions you can work with us to obtain. For example, we can serve your personal insurance needs with policies like homeowner insurance, auto insurance, umbrella insurance, term life, whole life, and other important solutions. We have your business needs covered with options like businessowner policies, commercial builders risk insurance, commercial general liability coverage, and much more. Our skilled team can even help you plan for retirement or buy the right family health insurance policy in PA, NY, OH, and NC.

Whether you need life and health insurance, personal coverage, or business insurance is our goal to get to know you on a personal level and understand your needs in depth before making any suggestions about the types of coverage you will want to consider. With a solid understanding of you and your unique needs, we are confident that we can make the right coverage recommendations and help to negotiate the best rates possible!

Meet The Team


As our client, you have a team of highly qualified professionals working for you to provide the best protection for you, your family, or your business. Get to know us as we get to know you, because building long-lasting relationships with our clients is a priority.

TL Robertson Insurance

Located in Meadville, Pennsylvania

Jodi Buttray

Agency Manager, and Licensed Agent in Personal, Commercial and Life/Health Insurance

Jodi joined our family in June 2002 and currently serves as our Agency Manager. With a wealth of institutional knowledge and a tireless work ethic, she ensures our agency runs smoothly and our clients are always well-taken care of. Her 20+ years of loyalty make her an invaluable leader and a trusted partner for our clients.

DeAirius Goodrum

Licensed Agent

From serving the country, to serving the community. Started with T L Robertson Insurance Agency January 2021. Specializes in personal and commercial insurance. Likes to watch sports and loves playing even more. Enjoys spending free time with his wife and three daughters. #girl_dad

Samantha Goodrum

Creative Operations Coordinator

Samantha has been a part of the T.L. Robertson family since she was just nine years old, officially joining the office team in 2014. Her deep roots in the agency shine through in everything she does. From managing our social media and website to coordinating office celebrations and decor, Samantha ensures our agency feels like home for both our team and our clients.

Jessica Dafoe

CSR Licensed Agent

Jessica has been an essential part of the agency since May 2019. Her relentless work ethic and helpful nature make her an invaluable resource for our clients. Whether solving a complex issue or offering a helping hand, Jessica consistently goes above and beyond to deliver results.

Connie Graff

CSR Licensed Agent

Connie has been a welcoming presence at our agency since March 2023. Her genuine kindness and helpful nature make her a favorite among our clients, as she consistently goes the extra mile to ensure their needs are met. We are incredibly blessed to have her on our team and know you’ll enjoy working with her.

Marianne Behlmaier

CSR Licensed Agent

Marianne originally joined our agency in July 2011, dedicating many years to our team before departing to pursue a new opportunity. We were thrilled to welcome her back to the agency in June 2025, where she continues to bring her extensive experience and passion to our clients.


Nicolls Insurance Agency

Located in Conneautville, Pennsylvania

Shannon Guthrie

Licensed Agent in Personal, Commercial and Life/Health Insurance

Shannon has been a cornerstone of our agency since September 2009. With over a decade of dedicated service, her relentless work ethic and deep industry knowledge make her an invaluable resource for our clients. We are incredibly proud of her long-standing commitment to excellence.


Hilling-Pfeffer Insurance

Located in Erie, Pennsylvania

Alan Hilling

President – LUTCF – Licensed Agent

Alan Hilling started with Hilling-Pfeffer Insurance Agency in 1990. He specializes in personal and commercial lines, property, casualty and life insurance. Graduate of Clarion University (Class of 1989)

Douglas Pfeffer

Vice President – Licensed Agent

Doug Pfeffer partnered with his father Chuck Pfeffer at the Pfeffer Insurance Agency in 1977. He is a graduate of Edinboro University (Class of 1977). Doug is semi-retired passing the day-to-day operations to his partners Alan Hilling and Michael Langer. Doug’s son Kyle is now managing his accounts.

Chris Hilling

CIC – Licensed Agent

Started with the Hilling-Pfeffer Insurance Agency as a customer service intern in 2010 and became an agent in 2011. He is a graduate of Saint Vincent College (class of 2011) in Latrobe, PA. Chris holds a Certified Insurance Counselor (CIC) professional designation and specializes in personal and commercial insurance, including life insurance.

Kyle Pfeffer

Licensed Agent

Kyle graduated from Harbor Creek High School in 2007, and then from Penn State Erie, The Behrend College in 2011, with a bachelor’s degree in Business Management. He started with Hilling-Pfeffer Insurance Agency in 2015.

Patrick Hilling

Licensed Agent

Started with the Hilling-Pfeffer Insurance agency in May of 2017. He is a graduate of Penn State University (class of 2017.) Patrick is licensed to sell Auto, Home, Business, and Life Insurance products.

Karen Nies

Agency Manager – Licensed Agent

Graduated from Mercyhurst High School in 1985. She is a graduate of Mercyhurst University (BA 1989) and University of Pittsburgh (MA 1992). Karen has been with the agency since 1995.

Jen Huggler

Licensed Customer Service Representative

Started her insurance career with Hilling-Pfeffer Insurance Agency in Nov. 1998. Graduate of Seneca High School (class of 1995.)

Tammy-Jo Surgener

Licensed Customer Service Representative

Started with Hilling-Pfeffer Insurance agency in May 1997. She is a Seneca High School graduate, (class of 1986.)


Hilling-Pfeffer Insurance

Located in Lakewood, New York

Paige McCaslin

Licensed Customer Service Agent

Paige started with Hilling-Pfeffer's Lakewood agency in November of 2022. She is a Panama High School graduate.

Insurance Companies We Offer


As independent agents, we have established long-term, solid relationships with some of the top national and regional insurance companies in the industry. The combined experienced of our staff will help provide you with inclusive, uniquely tailored solutions, and service. Here are a few of the options we have for you. 

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